I just read a decent article on how to plan the size of your team for Web development. The article discusses the atributes of a site that can be used as indicators of staffing needs; size, complexity, and activity. Of course, a large, transactional site with millions of visitors per day would need a large staff to keep it running.
It occurred to me as I was reading the article, that I have never worked anywhere that provided adequate staffing for the continued development and maintenance of their Web sites.
One employer had over 100 people on staff dedicated to a single site. That sounds like enough, but the truth was we struggled to keep up with the demand for new development much less had time to do maintenance and refactoring correctly.
It seems to me that this very phenomenon is a root cause for the number of sites vulnerable to hacks months if not years after they've been made public and standards have been written to block against them. One can still get into some pretty serious sites with basic Cross Site Scripting.
But, I digress... I think. My original point was simply that companies regularly understaff their Web efforts. Shane Diffily's article may help you build your case for the extra staffing you know you so desparately need.
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